The internal programming (firmware) of the scan module may require periodic updates. Firmware updates increase the scan modules diagnostic capabilities; typically by adding support for new tests, vehicles, and enhanced applications to the vehicle databases.

Scan module firmware updates (when available) are delivered with diagnostic software updates/upgrades. Upon starting the Scanner function, initially after a software update or upgrade has been installed, a message may be displayed to inform you an update is available.

When performing a firmware update it is recommended to disconnect the scan module from the vehicle (if connected) and use the supplied USB cable to connect the scan module to the diagnostic tool.

Firmware update message

The firmware update process, as explained in the following procedure, begins automatically after ten seconds (only when connected by USB) unless Update Now or Update Later is selected. Selecting Update Now begins the process immediately. Update Later defers the operation, closes the message, and starts the Scanner function. If you choose not to perform the update, it will not affect diagnostic tool operation, however you will not benefit from the additional features available in the update. Selecting Details in the upper-right corner opens a list of what is included in the update.

The diagnostic tool must be connected and powered by the AC power supply during the scan module firmware update process. Damage can occur to the scan module if the diagnostic tool power is turned off, the power supply is disconnected, or the diagnostic tool looses communication (out of range) with the scan module during the firmware update process.

1.

Connect the AC power supply to the diagnostic tool.

2.

Turn on the diagnostic tool.

3.

Connect the scan module to the diagnostic tool as follows:

When performing a firmware update it is recommended to disconnect the scan module from the vehicle (if connected) and use the supplied USB cable to connect the scan module to the diagnostic tool. Using the USB cable provides power direct from the diagnostic tool to the scan module, and allows for faster updates. Leaving the scan module connected to the vehicle DLC during a firmware update will work, however may take longer than if connected by USB. Also, if vehicle power to the DLC is interrupted, of the diagnostic tool looses communication with the scan module, the scan module may not update correctly and/or be damaged.

a.

Plug the small end of the USB cable into the USB jack on the scan module.

b.

Plug the large end of the USB cable into one of the USB jacks on the side of the diagnostic tool.

When connected, the scan module USB connection status icon will change to indicate the scan module is connected by USB.

4.

Select Scanner from the diagnostic tool Home screen.

5.

Select Update Now when the update available message displays.

The update begins and installation progress is tracked on the screen.

Sample update in progress screen

A “Successfully Updated” message displays once the installation process is complete .

Sample firmware update complete message

6.

Select OK to close the message and return to Scanner operations.

The CSM, now has the latest firmware update, and is ready to use.

Occasionally the scope module may require a firmware update.

The update procedure is similar to the scan module firmware update procedure described above.

During a diagnostic software upgrade/update, you may be prompted to connect the scope module using the supplied USB cable to the diagnostic tool.

Once connected the update will proceed, and a confirmation screen will display when the update is complete.